Google review management for restaurants

Get ranked.
Get found.
Get more tables filled.

Most restaurants have a Google profile. Far fewer are actually visible. Having an account is just the starting point. How you show up in search, how often you appear, and whether customers choose you over the place down the road is a whole different game. I'll send you a free Visibility Score or Competitor Snapshot so you can see exactly where you stand and we'll talk through what it means.

35%
more clicks when owners respond to reviews
#1
way new customers discover restaurants is Google
94%
of diners check reviews before choosing where to eat
How it works

Simple. Consistent. Effective.

No tech headaches. Just a straightforward approach that gets your restaurant in front of more people.

1

You get a free Visibility Score or Competitor Snapshot

Before anything else, I take a proper look at where your restaurant stands online. You'll get a clear, honest picture of how you're showing up, and where you're not, so we're starting from facts, not assumptions.

2

We walk through it together on a 15 minute call

I'll show you the full picture: where you're losing visibility, what competitors are doing better, and exactly what needs to change. No pitch. Just clarity.

3

Every review gets a response within 48 hours

Good reviews, bad reviews, everything in between. Consistent, authentic responses that show Google your business is active and show customers you care.

4

You get a monthly report showing what's changing

Your ranking for 5 key local searches, review trends, and the top things guests are praising or flagging. So you always know what's working.

Why it matters

Your reviews are working for you
or against you.

Every unanswered review is a missed opportunity, both with Google's algorithm and with the customer reading it right now.

Google rewards consistency

Regular engagement signals an active business, pushing you higher in local search results over time.

Builds trust before they walk in

A thoughtful response to a tough review is often more powerful than five stars. It shows who you are.

Know where to improve

Review patterns reveal what guests love and where small changes can make a big difference to your rating.

Turn browsers into bookings

An engaged listing converts more searchers into customers. Your Google profile becomes your best salesperson.

What's included

More than just responding
to reviews.

Managing your reviews is the foundation. But the restaurants that pull ahead do more. They generate new reviews, protect their reputation before damage is done, and stay visible everywhere customers are looking.

Review generation

Most happy diners never leave a review. Not because they don't want to, but because nobody asked. I'll set up simple QR codes and SMS follow-ups so the good experiences actually show up on Google.

Table cards · SMS nudges

Review recovery

A guest had a bad night. Before they post, there's a window to make it right. I monitor for early warning signals and help you reach out in a way that feels genuine, not like corporate damage control.

Early outreach · Damage prevention

Multi-platform monitoring

Your customers aren't just on Google. TripAdvisor, Yelp, and Facebook all feed into how people find and judge you. I keep an eye across all of them so nothing slips through.

Google · TripAdvisor · Yelp · Facebook
These services layer on top of your core plan. We talk through what makes sense for your restaurant after the free report, with no pressure to take on more than you need.
Competitor intelligence

Know what the competition
is doing. Stay ahead of it.

The best-ranked restaurants in your area didn't get there by accident. I track what's working for them so you can use the same moves, or better ones.

Quarterly deep-dive reports

Every three months, a proper look at how your top competitors are trending: review volume, rating changes, what topics guests keep mentioning, and where gaps are opening up that you can step into.

Rating and review volume trends vs. your top 3 rivals
What guests are praising and complaining about at nearby restaurants
Keyword and topic shifts that signal what diners care about right now

New restaurant alerts

A new spot opens down the road and starts pulling your regulars before you've even heard of them. I'll flag new competition early, including how they're positioning themselves, so you're never caught flat-footed.

Immediate notification when new restaurants appear in your area
First look at their Google profile, positioning, and early reviews
A quick read on whether they're a real threat or not worth watching

The restaurants winning on Google aren't lucky. They're paying attention.

Consistent responses. A steady stream of fresh reviews. A profile that looks alive. That's what separates the places that fill up on a Tuesday from the ones waiting for the weekend.

Why me

I grew up here. I want to see this area thrive.

I'm not an out of town agency. I grew up in the Midlands and I care about the restaurants and businesses that make this community what it is. When I work with you, I'm not just managing a listing. I'm helping great local food get found by the people looking for it.

Proudly from the Midlands
Real conversations, not templates
Free 15 minute consultation

Get your free report

Tell me your restaurant name and I'll send you a free Visibility Score or Competitor Snapshot within one business day. No strings. If it's useful, we can have a quick call to go through the full picture.

I'll send your free report within one business day.